Do I need to create an account?

No account required for booking. We use magic links sent to your email or phone for secure access to your booking history and dashboard.

How quickly do cleaners respond?

Most cleaners respond within 2 hours. You can also use our AI assistant to check availability instantly and book immediately.

What if I need to cancel?

You can cancel or reschedule through your dashboard. We ask for 24 hours courtesy notice when possible.

How do I know the cleaning is done?

You receive WhatsApp notifications at each stage: booking confirmed, cleaner on the way, and completion with optional photo proof.

Can cleaners access my property when I am not there?

Yes, you can securely share access instructions that are only revealed to the cleaner 24 hours before the appointment. Your cleaner never sees the full details until they need them.

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Find a Cleaner

⏱Takes 2 minutes

How to Book a Clean

Follow these simple steps to find a trusted cleaner and book your first villa cleaning in Alicante.

Browse our cleaners

Visit our homepage and browse trusted cleaners in your area. Each cleaner has a profile with their photo, reviews, service areas, and pricing.

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Use the area filter to find cleaners who work in your specific location - San Juan, El Campello, Alicante City, and more.

View their profile

Click on a cleaner to see their full profile. Check their ratings, read reviews from other villa owners, and see their availability.

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Look for cleaners with high ratings and reviews that mention reliability and attention to detail.

Choose your date

Select the date you need cleaning. The calendar shows available dates in green. Pick the day that works best for your schedule.

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Book a few days in advance for the best availability, especially during busy summer months.

Select your time

Choose a time slot for your cleaning. Morning slots are popular, but afternoon slots often have better availability.

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Consider your arrival time if booking an arrival prep - give the cleaner enough time to finish before you arrive!

Add property details

Tell us about your property - the address, number of bedrooms and bathrooms. This helps the cleaner prepare and ensures accurate pricing.

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Include any special instructions like pool areas, outdoor terraces, or specific cleaning requests.

Confirm your booking

Review your booking details and confirm. Your cleaner will receive a notification and accept your booking. You'll get a WhatsApp confirmation.

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You'll receive booking confirmations via WhatsApp - make sure your phone number is correct!

Ready to book?

Find trusted, vetted cleaners in your area. Book in under 2 minutes and get a confirmation straight to your phone.

Find a Cleaner

No hidden fees · Cancel anytime · Pay the cleaner directly

Common Questions

How do I pay?▼

You pay the cleaner directly after the job is done. Most cleaners accept cash or bank transfer. The price shown is the full price - no hidden fees.

Can I cancel or reschedule?▼

Yes! You can cancel or reschedule through your dashboard. We ask for at least 24 hours notice as a courtesy to your cleaner.

What if my cleaner can't make it?▼

Many cleaners work in teams. If your cleaner is sick or unavailable, a trusted colleague can step in. We'll contact you immediately to arrange backup coverage.

What if I need a clean tomorrow?▼

Last-minute bookings are possible if a cleaner has availability. Team leaders can often arrange cover at short notice. Book as normal and we'll do our best.

What services are included?▼

Regular Clean (3h) covers standard cleaning. Deep Clean (5h) includes thorough cleaning of hard-to-reach areas. Arrival Prep (4h) prepares your villa for guests.

Are the cleaners vetted?▼

Yes! All VillaCare cleaners are vetted, referenced, and join by referral only. We prioritize quality and trust over quantity.